FAQ
Frequently Asked Questions
In order to log in to the Student Debt Solutions system, you will need to visit https://studentdebt.solutions. From there, you will be able to log into your...
Fri, 20 Jan, 2017 at 4:45 PM
The Agency Admin will have the ability to enroll counselors for their agency. The Agent Admin will log in to the Dashboard Homescreen. On the Dashboard Home...
Tue, 24 Nov, 2015 at 11:41 AM
The Agency Admin and Counselors will have the ability to assign students. Agency Admin can assign students to any of the available counselors in that agency...
Tue, 8 Dec, 2015 at 6:12 PM
There are two different ways that a client can enroll. The client can self-enroll by visiting your agencies public facing landing page and creating a login ...
Mon, 23 Nov, 2015 at 12:47 PM
Upon logging into your account you will see your user name information on the left hand side of the homescreen dashboard. Under the Users login name there i...
Tue, 8 Dec, 2015 at 6:17 PM
You are able to manage a clients data by selecting the "eye" icon located in the last column of that clients information either under Counselor Cl...
Tue, 8 Dec, 2015 at 6:28 PM
Once you have signed into the agency portal on the left hand side tabs you can either select "Counselor Clients" or "Unassigned Clients"...
Tue, 8 Dec, 2015 at 8:12 PM
A counselor can add counselor notes to a clients action plans under the client's solution dashboard. On the solution dashboard under the clients solutio...
Wed, 16 Dec, 2015 at 11:57 AM
Student Debt Solutions supports the most recent stable versions of Google Chrome, Mozilla Firefox and Microsoft Edge.
Fri, 20 Jan, 2017 at 4:45 PM