Student Debt Solutions Software Support

Your enrollment status indicates whether you are enrolled in school full-time or part-time. Generally, you must be enrolled at least half-time to qualify ...

If a school falsely certifies a borrower's eligibility for federal student loan(s) or the borrower does not authorize payment discharge for the loan(...

If a school falsely certifies a student's ability to benefit (ATB) from the education received in exchange for federal student loan funds, those funds a...

If a school closes while a borrower is enrolled (including on approved leaves of absence) or within 120 days of his or her dropping out, that borrower ma...

A teach-out plan is a written plan developed by an institution that provides for the equitable treatment of students if an institut...

In the unfortunate case that a borrower dies and still has a remaining federal student loan balance, the loan(s) can completely discharged. Pare...

If a borrower withdraws from school before 60% of the term is complete but the school does not appropriately pay any refund owed to the U.S. Department of E...

If a borrower is totally and permanently disabled, he or she may qualify for a total and permanent disability (TPD) discharge. There are three ways to...

If a borrower is the spouse or parent of a deceased or totally and permanently disabled 9/11 victim, he or she may be eligible to have student loans incurre...